A Day in the Life
At Bray Solutions
Bray is a bustling company, and we have many teams doing different things. From our DC team to our stock control team, no day is the same at Bray.
We wanted to take you through a typical day at Bray, to show you what we do to make sure we offer you the best quality service possible. Set over sites across the Midlands, a lot goes on behind the scenes at Bray
Start the day as you mean to go on
Every morning at 07:00 am our warehouse opens up. We take temperature checks on all our staff every morning and ensure everyone has the required PPE they need to work safely. If we have any visitors that day, our front desk team will get them to fill out a questionnaire upon arrival to make sure our staff are safe.
Our office staff also get temperature checked and then begin the day by ensuring that any updates from the previous day are shared and all staff are briefed and ready to go. Orders are then processed by our Sales Administrators throughout the day and passed to the warehouse team to pick and pack until the cut off time of 2:00pm. We always endeavour to get all the orders processed for our customers on the same day however, we have the cut off time of 2:00pm to ensure the warehouse processes these orders as a priority. Throughout the day, the management team regularly walk around the warehouse to check in on our team, of course in a COVID secure manner.
Ready the warehouse
Once our warehouse team is checked, our Goods in and Stock Control team begin unloading the morning deliveries, ready to be stored and picked and packed by our warehouse operatives. Christmas and the shopping period preceding it is one of the busiest times of the year, and we have orders of up to 1000 items being prepared to be sent to various locations globally. Amazon orders have nearly doubled over the last few weeks, and we expect it to only get busier. This means our current days are busier than ever.
While our goods-in team are doing their bit, and the warehouse operatives are picking and packing orders, our DC team pick and pack the DC orders for that day and ensures we are prepared with the specific packing and delivery procedures for the specific DC . Our DC team is also trained in dangerous goods, so if the orders that day need specific handling, we ensure we have the supplies ready.
Pick and pack
On average our team picks around 800-1000 orders a day, but this can rise to up to 3000 on peak shopping days such as Black Friday. These days are handled differently, with increased shifts, seamless breaks and more that takes careful planning to execute. A lot of what our office team does is ensure coordination between sites, teams and customers to make sure everything is delivered on time and to the correct specifications.
Communication across departments and sites is important, which is why our senior management team sits down every morning in a COVID-secure manner to discuss any challenges, ensuring we are all prepared for the coming day or week. We’ve been utilising Microsoft Teams to keep us connected, and thanks to our state of the art Warehouse Management System, we’re able to report immediately back to customers where needed.
Health and safety
We mentioned earlier about our temperature checks but throughout the day, we also have cleaners come in multiple times throughout the day to deep clean the entire warehouse.
Bray is also aware of the mental wellbeing of our team, so encourage them to take lunch and breaks outside with lots of outside seating available outside the canteen as well as by the lake we have on site. We know that an outside break can be hugely beneficial for focus, so we do really encourage our teams to take advantage of where they work.
At 5:00 pm our warehouse doors close, and our team head home, ready to begin the next day fresh.
get in touch
Contact us at Bray Solutions if you require specialist DC fulfilment and ant Dangerous Good Requirements. 01780 784875.
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