CASE STUDY: TEAMSONS
Running an E-commerce business in a Pandemic
Teamson are one of our largest customers here at Bray Solutions and sell items such as unique children’s toys to outside fire pits, water fountains to unique statement-furniture. They strive to become the leading provider of lifestyle products by offering exceptional, artistic, and unique products to suit every taste. Their mission is to adorn your home with one of a kind statements pieces which will surpass your expectations. They are continuously creating quality pieces that are both innovative and attractive. Hoping to build a long-term relationship with you and your home to achieve the look that you desire. Teamson’s goal is to help you create a home that imbues your unique style with items that will transition with you through all of life’s changes. With Teamson, you are not just a number, you are family.
Here at Bray Solutions, we believe in Teamson’s mission and their products really do represent their eye-catching lifestyle brand, made with the highest quality of craftsmanship and unique designs that can last a lifetime and passed down generations.
How Covid-19 has affected Teamson
Coronavirus has affected companies all over the world from all industries with some having to temporally close and others thriving. Being an online retailer Teamson has seen its sales remain and even increasing due to the pandemic. While most people are working from home, furloughed, home-schooling their children and the weather being what we would expect in the height of summer it is no surprise the products they sell have been a favourite with customers. Their outside products are great for the garden and summer evenings while their lifestyle products are great for people deciding to redecorate their homes with the extra time on their hands and the children’s toys great statement pieces to have within the home while keeping the children entertained at this time.
Easter weekend was a record-breaker for Bray Solutions with a high quantity of the orders coming from Teamson themselves.
Items Picked 19 V 20 increase
Orders 19 V 20 increase
Pallet Storage Level19 V 20 increase
How Bray Helped
Being a third-party logistics company Bray Solutions has stayed open during this time while adhering all the government guidelines and have been practising new health and safety rules within the warehouse and offices including social distancing, daily temperature checks and PPE provided for all staff. This is to ensure we can stay open and all our staff are safe at all times so we can process and ship orders for Teamson; so that they are able to work as normal during this time and ensure their customers get the products they need with minimal disturbance.
We have remained open so that the Teamson team can work from home and be assured their customers will get their products. We are very grateful for the working relationship we have Teamson and all the staff communicating with them daily and ensuing business runs as normal as can be at this difficult time for all.
Without Bray’s innovative and flexibility we would not have been able to fulfil the requests we have had over the last few months. We can’t fault their ability to come up with solutions to ensure that our business satisfies our customer’s demands. Their hands-on approach means they are an integral part of our team, and we highly recommend them to anyone that is looking for a 3pl partner.