Our Frequently Asked Questions
We’ve done our best to answer some of the most common questions we get here at Bray; if there’s something you need to know, take a look at our FAQs.
Still not quite what you’re looking for? Drop us a message and we’ll get back to you.
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What does Bray Solutions offer?
We work alongside clients of all sizes to assist them in achieving their aims of growing and expanding their brand. We do this by managing their goods to the highest standard and ensuring that orders are picked, packed, and despatched on time.
We also offer scalable warehousing to fit the needs of our clients. We are lucky enough to currently occupy 200,000sqf over two sites, which makes it easier to not only grow alongside our current clients but to expand our current storage facilities to accommodate new businesses who wish to join us.
Can your system link to order integrations platforms?
Do you deliver goods into Amazon?
How do your prices compare to other 3PL's?
Are you able to handle returns?
If the goods are not in good condition, we will inspect all components and take images where necessary. This item will then be placed into a quarantine location until we have confirmation from our client on how they wish to proceed.
If the goods are not fit for stock, then we can offer disposal services such as skips/general waste. We can also cater for goods to be disposed of more securely if required upon request.
Do you offer a Client Portal?
You can check stock levels and even set up low quantity alerts that notify you when stock levels hit a certain quantity. This will help you track what goods need to be ordered and ensure there is always stock for your customers.
If you wish to, you will be able to create ASN’s for goods incoming to Bray Solutions with dates/times and upload SKUs and quantities. This will then send an email notification to our transport department who then check our goods-in calendar to make sure there are no clashes. Once reviewed, they can either Approve or Decline the ASN. If approved, you will receive an automatic email confirming this. If declined, also with an automated email, our transport team will advise on different dates for the goods to be delivered.
What prices can you offer at Bray Solutions?
Can I track orders?
Can we have personalised delivery notes?
Lakeview Office Suite, Kings Cliffe Road, Wansford, Peterborough, PE8 6PB
Phone: +44 (0)1780 784875